HPE HY9X7E Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service

HPE HY9X7E Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service

HPE HY9X7E Pointnext Tech Care Basic with Comprehensive Defective Material Retention - Extended Service

HPE HY9X7E

RM32,990.00 MYR RM35,801.00 MYR Save RM2,811 MYR
Partenaire autorisé
Disponibilité: En stock. .

Caractéristiques clés du produit

  • Comprehensive Defective Material Retention: Ensures that any defective materials are retained and replaced, minimizing downtime and maximizing productivity.
  • Knowledge Base Access: Gain access to a comprehensive knowledge base for troubleshooting and finding solutions to common issues.
  • Parts Replacement: Receive timely and efficient parts replacement to keep your system running smoothly.
  • Repair: Expert repair services provided by certified technicians to address any hardware issues.
  • Phone Support: Get assistance and support over the phone from knowledgeable professionals.
  • Web Support: Access online resources and support for quick and convenient troubleshooting.
  • New Releases Update: Stay up-to-date with the latest releases and updates for your supported products.
  • Remote Diagnosis: Troubleshoot and diagnose issues remotely, saving time and effort.
  • Visual Remote Guidance: Receive visual guidance from experts to resolve complex issues effectively.
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Questions fréquemment posées
The HPE Pointnext Tech Care Basic service includes comprehensive support and maintenance, such as parts replacement, repair, phone and web support, remote diagnosis, and visual remote guidance.
The service duration for HPE Pointnext Tech Care Basic is 4 years, ensuring long-term support and peace of mind for your HPE R6V47A and R6V47AR products.
HPE Pointnext Tech Care Basic offers Next Business Day response time for parts and labor, ensuring prompt assistance and minimizing downtime for your HPE R6V47A and R6V47AR products.
Yes, HPE Pointnext Tech Care Basic provides access to a comprehensive knowledge base, empowering you with troubleshooting guides and self-help resources to resolve issues efficiently.
Yes, HPE Pointnext Tech Care Basic offers on-site support, ensuring that qualified technicians will be dispatched to your location for necessary repairs and maintenance.
Absolutely! HPE Pointnext Tech Care Basic includes new releases updates, keeping your HPE R6V47A and R6V47AR products up to date with the latest software upgrades and enhancements.
With remote diagnosis, HPE technicians can analyze and troubleshoot issues remotely, minimizing the need for on-site visits. Visual remote guidance allows technicians to guide you through troubleshooting steps using live video assistance.
Yes, HPE Pointnext Tech Care Basic is designed to support businesses of all sizes, providing comprehensive support and maintenance for your HPE R6V47A and R6V47AR products, regardless of your organization's scale.
Absolutely! With Next Business Day response time for parts and labor, HPE Pointnext Tech Care Basic ensures prompt assistance and minimizes downtime, allowing you to focus on your core business operations.
The Comprehensive Defective Material Retention feature ensures that any defective materials or components replaced during the service will be retained by HPE, providing you with additional peace of mind and traceability.
Yes, HPE Pointnext Tech Care Basic offers phone and web support, allowing you to reach out to HPE's knowledgeable support team for assistance and guidance.

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