HP 3-Year Same Day Onsite Service with DMR for LaserJet Enterprise M507, 9x5 4-Hour Response, Phone Support, Hardware Repair, Defective Media Retention - UB6Z5E (3 Year Warranty)

Name: HP 3-Year Same Day Onsite Service with DMR for LaserJet Enterprise M507, 9x5 4-Hour Response, Phone Support, Hardware Repair, Defective Media Retention - UB6Z5E (3 Year Warranty)
Brand: HP
SKU: UB6Z5E
Price: 1924.00 MYR
Availability: InStock

HP 3-Year Same Day Onsite Service with DMR for LaserJet Enterprise M507, 9x5 4-Hour Response, Phone Support, Hardware Repair, Defective Media Retention - UB6Z5E (3 Year Warranty)

HP UB6Z5E

RM1,924.00 MYR

Partenaire autorisé

Garantie d'authenticité: Les partenaires autorisés sont sélectionnés par les fabricants pour vendre des produits authentiques. Cela élimine pratiquement le risque d'acheter des contrefaçons, vous garantissant la qualité et les performances que vous attendez.

Garantie et support: Les produits achetés auprès de partenaires autorisés sont généralement couverts par la garantie complète du fabricant. De plus, si vous rencontrez des problèmes, vous êtes plus susceptible de recevoir un support officiel et rapide, comprenant des réparations, des remplacements ou une assistance pour le dépannage.

Accès à la gamme complète de produits: Les partenaires autorisés ont souvent accès à toute la gamme de produits d'un fabricant, y compris les derniers modèles et même des articles exclusifs qui pourraient ne pas être disponibles via des canaux non autorisés.

Expertise et conseils: Les vendeurs autorisés ont généralement une meilleure compréhension et formation sur les produits qu'ils vendent, fournissant aux clients des conseils avisés adaptés à leurs besoins. Cela peut améliorer l'expérience d'achat, en vous assurant de trouver le meilleur produit pour vos besoins.

Mises à jour logicielles et de micrologiciel: Pour les produits technologiques, l'achat auprès d'un partenaire autorisé garantit que votre appareil est éligible aux mises à jour logicielles et firmware directement du fabricant. Ces mises à jour peuvent améliorer les performances, ajouter des fonctionnalités et corriger les bugs.

Valeur de revente. Les produits achetés chez des revendeurs autorisés conservent souvent une valeur de revente plus élevée. L'assurance de l'authenticité et des garanties transférables peut les rendre plus attractifs pour les futurs acheteurs.

Tranquillité d'esprit: Dans l'ensemble, acheter auprès d'un partenaire autorisé offre la tranquillité d'esprit, sachant que vous obtenez un produit authentique, soutenu par un support complet du fabricant, sans aucun des risques associés aux articles contrefaits ou au marché gris.

Ces avantages, combinés, créent un argument convaincant pour choisir des partenaires autorisés plutôt que des revendeurs non autorisés, surtout pour les articles de grande valeur ou lorsque l'authenticité du produit et le support après-vente sont des considérations essentielles.

Disponibilité: En stock. .

Caractéristiques clés du produit

🕒 3-Year warranty coverage with 4-hour response time
🏢 On-site support available 9x5 (business hours)
🔒 Defective Media Retention for data security compliance
🛠️ Same-day hardware support and repairs
📱 Remote diagnosis and phone support included
🖨️ Specifically for HP LaserJet Enterprise M507
🔄 Replacement parts and materials provided
⚡ Rapid escalation management system

RM1,924.00 MYR

Retours gratuits.

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Description

Spécifications techniques

HP

UB6Z5E

4-Hour Response Support with Complete Data Security

HP's premium support service delivers rapid response times and enhanced data protection for your LaserJet Enterprise M507. With same-day, 9x5 onsite support and a 4-hour response window, your critical printing operations stay running with minimal disruption. The included Defective Media Retention service ensures complete control over sensitive data by allowing you to keep failed storage components. This comprehensive care package combines expert remote diagnostics with swift onsite hardware support, providing peace of mind for your business-critical printing infrastructure. When issues arise, HP's certified technicians arrive prepared with replacement parts and materials, implementing solutions that get your systems back online quickly while maintaining your organization's security protocols.

Technical Specifications

4-hour onsite response time for critical hardware issues
9x5 coverage window for maximum business hour protection
Secure media retention for complete data control

Applications

Enterprise environments requiring rapid printer support
Organizations with strict data security compliance needs
Business-critical printing operations demanding minimal downtime

Questions fréquemment posées

This is a 3-year warranty service package that provides same-day onsite service for HP LaserJet Enterprise M507 printers. It includes 9x5 coverage with 4-hour response time, hardware repair, phone support, and defective media retention (DMR). The service is available during regular business hours (9x5) and guarantees onsite technical support within 4 hours of your service request.

The Defective Media Retention (DMR) feature allows you to keep your defective storage media when replacement is necessary. This means you maintain complete control over sensitive data stored on hard drives or other storage components, enabling you to comply with security protocols and industry regulations for data disposal. You can securely dispose of or archive the defective media according to your organization's security standards.

The service provides a 4-hour response time during business hours (9x5). When you report a hardware issue, HP's technical experts will arrive at your location within 4 hours on the same business day to diagnose and repair the problem. This rapid response time helps minimize printer downtime and ensures quick resolution of hardware issues.

This Care Pack includes multiple support options: remote problem diagnosis and phone support from HP technical experts, same-day onsite hardware support with 4-hour response time, replacement parts and materials, defective media retention, and escalation management. All labor and genuine HP replacement parts are included in the service coverage.

No, this Care Pack service (UB6Z5E) is specifically designed for the HP LaserJet Enterprise M507 printer model only. It cannot be transferred or applied to other HP printer models or devices. The service must be registered and used with the specific M507 printer it was purchased for.

The service operates on a 9x5 schedule, meaning it's available during standard business hours (9 hours per day, 5 days per week). Support and onsite service are provided during regular business days, excluding weekends and holidays. The 4-hour response time guarantee applies only during these business hours.

The escalation management process ensures that complex technical issues receive appropriate attention and resources. HP's support team will coordinate the escalation of complex problems, manage the resolution process, and engage additional technical resources or specialists as needed to resolve your printer issues effectively and efficiently.

Remote problem diagnosis begins when you contact HP's technical support. Support specialists will work with you over the phone to identify the issue, performing remote diagnostics and troubleshooting. If the problem cannot be resolved remotely, they will dispatch a technician for onsite support within the 4-hour response time window during business hours.

HP 3-Year Same Day Onsite Service with DMR for LaserJet Enterprise M507, 9x5 4-Hour Response, Phone Support, Hardware Repair, Defective Media Retention - UB6Z5E (3 Year Warranty)

HP 3-Year Same Day Onsite Service with DMR for LaserJet Enterprise M507, 9x5 4-Hour Response, Phone Support, Hardware Repair, Defective Media Retention - UB6Z5E (3 Year Warranty)