We offer a hassle-free 30-day returns policy for domestic (US) orders, excluding non-refundable items. Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return
Policy
qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details.
Replacement Only Return Policy
Replacement within 30 days of the delivery date.
Manufacturer Only Return Policy
Covered by the manufacturer's warranty.
Please refer to the terms and conditions for the manufacturer's warranty or contact the manufacturer.
Holiday Extended Return Policies
Extended Holiday Return Policy.
Qualifying purchases of products displaying the " Extended Holiday
Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Refund or Replacement until January 31,
2024.
Extended Holiday Replacement-Only Return Policy
Qualifying purchases of products displaying the " Extended Holiday
Replacement-Only Return Policy ",
from November 1st, 2023 to December 25, 2023, are eligible for a Replacement until January 31, 2024.
Questions fréquemment posées
The AK-PMH21 mouse is specifically designed for medical environments thanks to its fully sealed silicone membrane that enables safe surface disinfection and protects against dirt, water, and liquids. It's particularly suitable for hospitals, medical practices, and microbiological laboratories. The mouse meets medical standards including EN-60601-1-2-2015 (IEC 4th edition) certification, making it ideal for hygienically sensitive environments.
The AK-PMH21 mouse operates wirelessly using 2.4 GHz radio frequency technology with an impressive operating distance of up to 33 feet. It connects via a Nano-USB-Receiver (included in the package) and features a convenient wake-up-by-motion function. The mouse is powered by 2 AAA batteries, which come included with the device.
The AK-PMH21 mouse features 1000 dpi optical movement resolution for precise cursor control, especially suitable for glossy surfaces like Corian. It has 3 buttons and includes a scroll wheel for enhanced navigation. The mouse measures 4.5" in depth, 2.4" in width, and 1.5" in height, weighing approximately 3 ounces, making it comfortable for extended use.
The AK-PMH21 mouse package includes the mouse itself, 2 AAA batteries, a Nano-USB-Receiver for wireless connectivity, a screwdriver for battery replacement, and a user manual. Everything needed for immediate setup and operation is provided in the box.
The AK-PMH21 mouse holds several important certifications including CE and FCC compliance. It meets the EN-60601-1-2-2015 (IEC 4th edition) medical device standard, making it suitable for healthcare environments. Additionally, it's environmentally certified with EU RoHS compliance, demonstrating its commitment to environmental sustainability.
The AK-PMH21 mouse features an ergonomic design that promotes comfortable use during extended periods. Its dimensions of 4.5" x 2.4" x 1.5" are optimized for natural hand positioning, while its lightweight 3-ounce construction reduces hand fatigue. The precise scroll and cursor control, combined with 1000 dpi resolution, ensures smooth and accurate navigation.
The AK-PMH21 mouse's optical scanning technology is specifically designed to work exceptionally well on glossy surfaces, particularly Corian surfaces commonly found in medical environments. The 1000 dpi optical sensor ensures accurate tracking and precise cursor control across various surface types while maintaining consistent performance.
The AK-PMH21 mouse features a fully sealed silicone membrane that creates a water-resistant barrier, protecting internal components from water, liquids, and dirt. This design allows for thorough cleaning and disinfection of the surface without risking damage to the mouse's electronics, making it ideal for environments where regular sanitization is required.
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