Netgear PMB0313-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0313-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0313-10000S ProSUPPORT OnCall 24x7 Tech Support, 1 Year

Netgear PMB0313-10000S

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€252,95
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The service provides 24x7 technical support, remote diagnostics, express hardware replacement, online services, and software maintenance releases.
Netgear ensures next business day arrival for express hardware replacement in case of a hardware issue.
Online services provide personalized support cases, problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases.
Yes, the service includes software maintenance releases notification, which automatically sends email notifications about the availability of maintenance and patch releases, as well as enhancements.
€252,95
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07

heures

03

minutes

à être livré le

vendredi 28 mars

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Netgear

PMB0313-10000S

General Information
ManufacturerNetgear, Inc
Manufacturer Part NumberPMB0313-10000S
Brand NameNetgear
Service NameProSUPPORT OnCall 24x7 Tech Support
Product TypeService
Service Information
Service Main TypeTechnical
Service Sub TypeElectronic and Physical
Service Description24x7xNext Business Day
Service Details
  • 24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year
  • 24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issues
  • Express hardware replacement for arrival within next business day (NBD)
  • This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue
  • Escalation management with Plan of Action (POA)
  • Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases
  • Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements
Provided SupportReplacement,Phone Support,Remote Diagnosis,E-mail Notification,Email Support
Service Availability24 x 7 Remote Diagnostic,24 x 7 Phone Support
Service Response TimeNext Business Day - Replacement
Service Duration1 Year
Product Supported

Netgear Category 3

Questions fréquemment posées
The service provides 24x7 technical support, remote diagnostics, express hardware replacement, online services, and software maintenance releases.
Netgear ensures next business day arrival for express hardware replacement in case of a hardware issue.
Online services provide personalized support cases, problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases.
Yes, the service includes software maintenance releases notification, which automatically sends email notifications about the availability of maintenance and patch releases, as well as enhancements.

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