HPE HF8J9E Pointnext Tech Care Essential - Extended Service, 3 Year Service

HPE HF8J9E Pointnext Tech Care Essential - Extended Service, 3 Year Service

HPE HF8J9E Pointnext Tech Care Essential - Extended Service, 3 Year Service

HPE HF8J9E

€1.479,95
Partenaire autorisé
Disponibilité: En stock. .

Caractéristiques clés du produit

  • 24x7x4 Hour service for 3 years
  • Knowledge Base Access for troubleshooting
  • Parts Replacement and Repair services included
  • Phone and Web Support available
  • New Releases Update for software upgrades
  • Remote Diagnosis for quick issue resolution
  • Visual Remote Guidance for hands-on assistance
  • On-site service location for convenience
  • Compatible with HPE Q1H70B and Q1H70BR products
  • 4 Hour Service Response Time within 100 miles
€1.479,95
Retours gratuits.
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HF8J9E

Questions fréquemment posées
The HPE Pointnext Tech Care Essential - Extended Service provides comprehensive support and maintenance for your HPE Q1H70B and Q1H70BR products. It includes 24x7x4 hour support, knowledge base access, parts replacement, repair, phone and web support, new releases updates, remote diagnosis, and visual remote guidance.
The HPE Pointnext Tech Care Essential - Extended Service is valid for a duration of 3 years, ensuring long-term support and peace of mind for your HPE products.
The service offers a 4-hour response time for parts and labor, ensuring quick resolution and minimizing downtime for your HPE products. The response time is measured from the customer site and covers a distance of up to 100 miles.
Yes, the HPE Pointnext Tech Care Essential - Extended Service provides access to a comprehensive knowledge base, allowing you to troubleshoot issues and find self-help resources to resolve common problems.
Yes, the service includes remote diagnosis capabilities, allowing HPE technicians to analyze and diagnose issues remotely, saving time and minimizing the need for on-site visits.
Visual remote guidance is a feature that enables HPE technicians to provide real-time visual assistance to customers, guiding them through troubleshooting steps or repairs using video communication tools. This helps expedite issue resolution and ensures accurate guidance.
Absolutely! The HPE Pointnext Tech Care Essential - Extended Service includes phone and web support, allowing you to reach out to HPE experts for assistance and guidance whenever you need it.
Yes, the service covers parts replacement, ensuring that any faulty or damaged components of your HPE Q1H70B and Q1H70BR products are promptly replaced to maintain optimal performance.
Yes, the HPE Pointnext Tech Care Essential - Extended Service includes updates for new releases, ensuring that your HPE products are always up to date with the latest features, enhancements, and security patches.
Yes, the service provides on-site support, allowing HPE technicians to visit your location if necessary to resolve complex issues or perform repairs that cannot be done remotely.
The HPE Pointnext Tech Care Essential - Extended Service is specifically designed for HPE Q1H70B and Q1H70BR products, ensuring comprehensive support and maintenance tailored to these specific models.

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