HPE H27Z9E Pointnext Tech Care Basic with Defective Media Retention - Extended Service, 3 Year

HPE H27Z9E Pointnext Tech Care Basic with Defective Media Retention - Extended Service, 3 Year

HPE H27Z9E Pointnext Tech Care Basic with Defective Media Retention - Extended Service, 3 Year

HPE H27Z9E

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$3,372.00 $4,103.00 Save $731
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Caractéristiques clés du produit

  • Defective Media Retention: Keep your data secure with the ability to retain and dispose of defective media.
  • Knowledge Base Access: Access a comprehensive knowledge base for troubleshooting and support.
  • Parts Replacement: Get replacement parts for your HPE products to keep them running smoothly.
  • Repair: Receive expert repair services for any issues with your HPE products.
  • Phone Support: Get assistance over the phone from HPE's support team.
  • Web Support: Access online support resources for quick and convenient assistance.
  • New Releases Update: Stay up to date with the latest releases and updates for your HPE products.
  • Remote Diagnosis: Get remote diagnosis and troubleshooting for your HPE products.
  • Visual Remote Guidance: Receive visual guidance for troubleshooting and resolving issues with your HPE products.
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HPE H27Z9E Pointnext Tech Care Basic with Defective Media Retention - Extended Service, 3 Year

This item: HPE H27Z9E Pointnext Tech Care Basic with Defective Media...

$3,372.00

Total price: $3,372.00
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HPE

H27Z9E

General Information
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberH27Z9E
Brand NameHPE
Service NamePointnext Tech Care Basic with Defective Media Retention - Extended Service
Product TypeService
Service Information
Service Main TypeMaintenance
Service CharacteristicParts & Labor
Service Description9x5xNext Business Day
Provided SupportDefective Media Retention,Knowledge Base Access,Parts Replacement,Repair,Phone Support,Web Support,New Releases Update,Remote Diagnosis,Visual Remote Guidance
Service Response TimeNext Business Day - Parts and Labor (distance from customer site - 100 miles)
Service LocationOn-site
Service Duration3 Year
Product SupportedHPE R0Q73A, R0Q73AR, R0Q74A, R0Q74AR, R0Q75A, R0Q75AR, R0Q76A, R0Q76AR, R0Q77A, R0Q77AR, R0Q78A, R0Q78AR, R7J72A, R7J73A
Questions fréquemment posées
The HPE Pointnext Tech Care Basic service includes 9x5xNext Business Day support, parts replacement, repair, phone and web support, access to the knowledge base, and Defective Media Retention.
Defective Media Retention is a service feature that allows you to retain control of your defective storage media, ensuring the security of your data even in the event of media failure.
The service duration for HPE Pointnext Tech Care Basic is 3 years, providing long-term support and protection for your HPE products.
This service supports a range of HPE products, including HPE R0Q73A, R0Q74A, R0Q75A, R0Q76A, R0Q77A, R0Q78A, R7J72A, and R7J73A. Please refer to the product documentation for the complete list of supported models.
The response time for HPE Pointnext Tech Care Basic is Next Business Day for parts and labor, with a maximum distance of 100 miles from the customer site.
Yes, this service includes on-site support, ensuring that qualified technicians can provide assistance directly at your location when needed.
Absolutely! With HPE Pointnext Tech Care Basic, you have access to the knowledge base, which contains valuable resources and troubleshooting guides to help you resolve issues on your own.
Yes, HPE Pointnext Tech Care Basic offers remote diagnosis and visual remote guidance, allowing technicians to remotely assess and guide you through troubleshooting steps, enhancing the support experience.
Yes, this service includes support for new releases and updates, ensuring that your HPE products stay up to date with the latest features and enhancements.
Yes, HPE Pointnext Tech Care Basic is a maintenance service that provides comprehensive support, including parts and labor, to keep your HPE products in optimal condition.

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