HPE HD0E9E Foundation Care With DMR - 3 Year Warranty for HP ProLiant DL180 Gen10, 24x7x4 Hour Support
HPE HD0E9E Foundation Care With DMR - 3 Year Warranty for HP ProLiant DL180 Gen10, 24x7x4 Hour Support
HPE HD0E9E
Tuotteen pääominaisuudet
- 3-year warranty coverage for HPE products
- Foundation Care With DMR service for comprehensive support
- On-site service location for convenience
- 24x7x4 Hour service response time for quick assistance
- Replacement and remote diagnosis support for efficient problem-solving
- Defective media retention to ensure data security
- Phone support for immediate assistance
- Firmware updates and software support for optimal performance
- Collaborative call management for effective issue resolution
- Compatible with HP ProLiant DL180 Gen10
tunnit
minuuttia
Toimitustiedot
HPE
HD0E9E
Overview
HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
Benefits
HPE Foundation Care 24x7 Service
Features
Remote problem diagnosis and support
On-site hardware support
Replacement parts and materials
Firmware updates for selected products
Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible H PE hardware products