Lenovo 5WS0A23681 Onsite Support (Add-On) - 3 Year Warranty

Lenovo 5WS0A23681 Onsite Support (Add-On) - 3 Year Warranty

Lenovo 5WS0A23681 Onsite Support (Add-On) - 3 Year Warranty

Lenovo 5WS0A23681

RM475.00 MYR
Socio autorizado
Disponibilidad: Disponible. .

Características clave del producto.

  • Brand Name: Lenovo
  • Manufacturer: Lenovo Group Limited
  • Product Type: Warranty
  • Service Name: Onsite Support (Add-On)
  • Manufacturer Part Number: 5WS0A23681
  • Provided Support: Repair, Parts Replacement
  • Service Duration: 3 Year
  • Service Location: On-site
  • Service Main Type: Maintenance
  • Service Characteristic: Parts & Labor
RM475.00 MYR
Devoluciones GRATIS
Entrega GRATIS
Ordena en el siguiente

horas

minutos

para ser entregado el

Información de envío

-
+
Pregunte a nuestros expertos.
Llámenos ahora.
888.267.9566

Lenovo 5WS0A23681 Onsite Support (Add-On) - 3 Year Warranty

Lenovo 5WS0A23681

RM475.00 MYR
Socio autorizado
Devoluciones GRATIS
Disponibilidad: Disponible. .
RM475.00 MYR
Devoluciones GRATIS
-
+
Entrega GRATIS
Ordena en el siguiente

horas

minutos

para ser entregado el

Información de envío

Pregunte a nuestros expertos.
Llámenos ahora.
888.267.9566

Características clave del producto.

  • Brand Name: Lenovo
  • Manufacturer: Lenovo Group Limited
  • Product Type: Warranty
  • Service Name: Onsite Support (Add-On)
  • Manufacturer Part Number: 5WS0A23681
  • Provided Support: Repair, Parts Replacement
  • Service Duration: 3 Year
  • Service Location: On-site
  • Service Main Type: Maintenance
  • Service Characteristic: Parts & Labor
Minimize
Info
Info Page
Reviews Top
×

×
  • Descripción
  • Especificaciones técnicas

Lenovo

5WS0A23681

3 Year Lenovo™ Onsite Support (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

How does it work?

Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.

Lenovo's Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.

Onsite Service Level

Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.

If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.

The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.

Customer Benefits

  • Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
  • At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
  • Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
  • Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
  • Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
  • Saving IT resources (time and money) by having Lenovo support available to address the customer's issues quickly

Warranty Services

Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

More from the Manufacturer

FAQ
The warranty covers repair and parts replacement for your Lenovo product. If any issues arise, Lenovo will send a technician to your location to provide the necessary support.
The Lenovo Onsite Support (Add-On) warranty is valid for 3 years from the date of purchase, ensuring long-term protection for your device.
Yes, the Lenovo Onsite Support (Add-On) warranty is available for a wide range of Lenovo products, including laptops, desktops, and other devices. Please check the compatibility of your specific product before purchasing.
Onsite support eliminates the need to send your device for repair, saving you time and effort. A certified technician will come directly to your location, ensuring a convenient and efficient service experience.
Yes, you can extend the Lenovo Onsite Support (Add-On) warranty beyond the initial 3-year period. Contact Lenovo customer support for more information on warranty extension options.
In the event of any issues covered by the warranty, simply contact Lenovo's customer support team. They will guide you through the process and arrange for a technician to visit your location for assistance.
No, the Lenovo Onsite Support (Add-On) warranty is non-transferable. It is valid only for the original purchaser of the product.
Yes, the Lenovo Onsite Support (Add-On) warranty can be purchased separately from the product. It provides an additional layer of protection and peace of mind for your Lenovo device.
No, the Lenovo Onsite Support (Add-On) warranty does not cover accidental damage. It is specifically designed to address issues related to normal wear and tear, defects, and malfunctions.
The terms and conditions of warranty cancellation and refund may vary. Please refer to Lenovo's warranty policy or contact their customer support for detailed information regarding cancellation and refund options.

Productos Vistos Recientemente