HPE HA0P5E Foundation Care Warranty - 1 Year, Remote Technical Support, Parts Replacement

HPE HA0P5E Foundation Care Warranty - 1 Year, Remote Technical Support, Parts Replacement

HPE HA0P5E Foundation Care Warranty - 1 Year, Remote Technical Support, Parts Replacement

HPE HA0P5E

£16.00
Socio autorizado
Disponibilidad: Disponible. .

Características clave del producto.

  • Brand: HPE
  • Manufacturer: Hewlett Packard Enterprise
  • Product Type: Warranty
  • Service Name: Foundation Care
  • Service Duration: 1 Year
  • Service Location: On-site
  • Service Sub Type: Electronic, Physical
  • Provided Support: Remote Technical Support, Remote Diagnosis, Software Support, Repair, Firmware Updates, Phone Support, Parts Replacement, Collaborative Call Management
  • Service Description: 24x7x2 Hour
  • Service Response Time: 2 Hour SW Support
  • Service Characteristic: Parts & Labor
£16.00
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HPE

HA0P5E

Overview

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Benefits

HPE Foundation Care 24x7 Service

Features

Remote problem diagnosis and support

On-site hardware support

Replacement parts and materials

Firmware updates for selected products

Basic SW Support and Collaborative Call Mgmt for non-HPE software on eligible HPE hardware products

FAQ
HPE Foundation Care provides comprehensive support for your HPE Aruba Adv Crypto 1 Session Lic, including remote technical support, software support, repair services, firmware updates, and more.
Yes, HPE Foundation Care includes on-site service for your HPE Aruba Adv Crypto 1 Session Lic. This ensures that any necessary repairs or replacements can be done at your location.
The service response time for HPE Foundation Care is 2 hours for software support. This ensures that any issues or concerns are addressed promptly to minimize downtime.
Yes, HPE Foundation Care includes collaborative call management, allowing you to work closely with HPE support to resolve any technical issues or concerns.
Yes, HPE Foundation Care covers parts replacement for your HPE Aruba Adv Crypto 1 Session Lic. This ensures that any faulty or damaged parts can be replaced quickly to keep your equipment running smoothly.

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