HP U37JKE Care Pack Software Support Service - 1 Year Warranty

HP U37JKE Care Pack Software Support Service - 1 Year Warranty

HP U37JKE Care Pack Software Support Service - 1 Year Warranty

HP U37JKE

R 725.00
Authorized Partner
Availability: In stock .

Product Key Features

  • Web Knowledge Base Access, Remote Software Assistance, Phone Support, New Releases Update, Email Support, Fax-On-Demand
  • 1 Year Service Duration
  • Technical Service Main Type
  • 9x5xNext Available Agent Service Description
  • Next Available Agent Remote Software Assistance Service Response Time
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HP

U37JKE

Overview

HP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products. HP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems. HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms. In addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Benefits

Expedited problem resolution through trained technical HP resources:

Potentially reduces the cost of purchasing individual software updates through subscription savings:

Improved system performance and reduced downtime due to software defects:

Notification for your system managers when new software updates are made available:

Features

  • Access to technical resources
  • Problem analysis and resolution
  • Escalation management
  • Software product and documentation updates
  • License to use and copy software product updates
  • Installation advisory support
  • Software features and operational support
  • Remote access
  • Problem isolation
FAQ
The HP Care Pack Software Support Service includes web knowledge base access, remote software assistance, phone support, new releases updates, email support, and fax-on-demand.
The warranty lasts for 1 year, providing you with comprehensive software support for your HP Output Central.
The service response time is next available agent - remote software assistance, ensuring that you receive prompt and efficient support.
Absolutely! The service is designed to provide assistance and support for all users, regardless of their technical expertise. Our team of experts will guide you through any software-related issues you may encounter.
The HP Care Pack Software Support Service covers the installation of the HP Output Central on one device. If you require support for multiple installations, please contact our team for further assistance.
The web knowledge base can be accessed through a dedicated portal, providing you with a wealth of information and resources to troubleshoot and resolve any software-related issues.
Fax-on-demand allows you to request specific documentation or information related to the HP Output Central via fax. Simply provide the necessary details, and our team will send the requested information directly to your fax machine.
Yes, the HP Care Pack Software Support Service includes new releases updates, ensuring that you have access to the latest features and enhancements for your HP Output Central.
Phone support is available during the designated support hours. Simply dial the provided phone number, and our team will assist you with any software-related queries or issues you may have.
Email support is available during the designated support hours. Simply send an email to the provided email address, and our team will respond to your inquiry as soon as possible.
Yes, the HP Care Pack Software Support Service includes remote software assistance. Our team of experts can remotely access your device to diagnose and resolve any software-related issues you may encounter.
The service main type is technical support, providing you with comprehensive assistance for your HP Output Central software.
Yes, you can renew the service after the initial 1-year warranty period to continue receiving comprehensive software support for your HP Output Central.
The licensing details for the HP Output Central indicate that it is an electronically software distribution (ESD) license, allowing you to install and use the software on your device.

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