Lenovo 1 Year International Service Claim (5PS0L30070)
Lenovo 1 Year International Service Claim (5PS0L30070)
Lenovo 5PS0L30070
AUTHORIZED PARTNER
Authenticity Guarantee: Authorized partners are vetted by manufacturers to sell genuine products. This virtually eliminates the risk of purchasing counterfeit items, ensuring you get the quality and performance you expect.
Warranty and Support: Products purchased from authorized partners typically come with the full manufacturer's warranty. Additionally, should you encounter any issues, you're more likely to receive prompt and official support, including repairs, replacements, or troubleshooting assistance.
Access to Full Product Range: Authorized partners often have access to the entire product line of a manufacturer, including the latest models and even exclusive items that might not be available through unauthorized channels.
Expertise and Advice: Authorized sellers usually have a better understanding and training on the products they sell, providing customers with knowledgeable advice tailored to their needs. This can enhance the shopping experience, ensuring you find the best product for your requirements.
Software and Firmware Updates: For tech products, buying from an authorized partner ensures that your device is eligible for software and firmware updates directly from the manufacturer. These updates can improve performance, add features, and fix bugs.
Resale Value: Products purchased from authorized dealers often retain a higher resale value. The assurance of authenticity and transferable warranties can make them more attractive to future buyers.
Peace of Mind: Overall, buying from an authorized partner provides peace of mind, knowing that you're getting a genuine product, backed by full manufacturer support, without any of the risks associated with counterfeit or gray market items.
These benefits, combined, create a compelling argument for choosing authorized partners over unauthorized resellers, especially for high-value items or when product authenticity and after-sales support are critical considerations.
Product Key Features
- 4-year international service coverage for Lenovo products
- Accidental damage protection, repair, and parts replacement included
- On-site service for convenient and efficient support
- Physical service sub-type for hands-on assistance
- Compatible with a wide range of Lenovo products
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Lenovo
5PS0L30070
4 Year Lenovo™ Accidental Damage Protection (Add-On)
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
Pennies-A-Day Protection From Non-warranty Damage.
Protecting Devices from the Unexpected.
Today’s highly mobile workforce knows that accidents happen. Drops, bumps, and spills can damage even the most durable and well-engineered tablets, PCs, and Smart Displays. Lenovo’s Accidental Damage Protection 1 service covers accidents beyond the system warranty and protects your devices from non-warranty operational or structural failures incurred under normal operating conditions. This service helps IT departments avoid purchasing and managing extra inventory to replace damaged units.
Does My Organization Need Accidental Damage Protection?
Standard warranty terms and conditions don’t cover accidental damage and experience shows that a significant portion of users’ devices will be damaged and not covered under warranty in the first three years. Compared to repair or replacement costs, Accidental Damage Protection saves up to 80% (depending on device type and repairs needed). Lenovo’s Accidental Damage Protection service protects systems from the unintentional but unavoidable “oops” incidents bound to occur in highly mobile and active Modern IT workplaces.
The Cost Of Repair And Replacement
Based on historical Lenovo claims, Accidental Damage Protection can save, on average, 28% versus the typical cost of PC repairs and 75% for tablet repairs. While costs vary by device and the work needed, replacing and repairing commonly damaged components can be expensive:
- $700 System Boards
- $600 Monitors & Display Hardware
- $300 Disk Drives
- $250 Damaged Tablet (minor repairs)
- $800 Damaged Tablet (multiple part replacements)
What Does LenovoAccidental Damage Protection Cover? 2
When it occurs under normal operating conditions, Accidental Damage Protections covers:
- Accidental drops, spills, bumps, and structural failures
- Electrical surges
- Damage to the integrated LCD screen
What Happens Once Your Claim Is Made?
- Lenovo uses comprehensive diagnostic tools to identify hidden damage that may be otherwise overlooked. 3
- Skilled, qualified technicians conduct repairs using only Lenovo certified parts. 3
- Restored PCs are returned to users or, if repairs are not possible, Lenovo replaces at no additional charge. 4
Options: Accidental Damage Protection
Premier Support
Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.
Tech support with the Premier difference
- Advanced-level techs.
- End to End case management.
- Faster, first-time resolution.
International Warranty Upgrade
Travel internationally? Get the International Warranty Upgrade to extend your Accidental Damage Protection coverage. 5
Smarter is protecting devices from the unexpected.
Documents
Lenovo™ Accidental Damage Protection (ADP) is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs.
1 Not available in all markets.
2 Not covered by Lenovo Accidental Damage Protection: cosmetic damage (scratches, dents, or cracks not affecting product functionality or structural integrity); equipment loss or failures due to use outside normal operating conditions; data loss or business interruption; intentional damage and misuse; removal or alteration of parts/accessories; theft; fire damage; damage to peripherals or third-party products (even if sold by Lenovo).
3 If entitled to onsite warranty service under the Limited Lenovo Warranty, and the Service Provider determines your Product can be repaired onsite, the Service Provider will repair or exchange your product at your location. Some repairs may be completed at a service center; if so, the Service Provider will send the product to the service center at its expense. If on-site warranty with Accidental Damage Protection purchased, onsite service level repairs limited to LCD and non-customer replaceable keyboards. If repair cannot be completed at first onsite visit, the system will be shipped to Lenovo’s Service Center. Onsite service may not be available in all regions.
4 Limitation of one replacement product. If the cost per claim exceeds the price of the product, the product will be replaced at Lenovo’s discretion.
5 Service available in country or region where ADP coverage purchased and is not transferable should system travel to another country. International Warranty Upgrade allows for claims in other countries if ADP offered and device is supported in that country.
| Manufacturer | Lenovo Group Limited |
|---|---|
| Manufacturer Part Number | 5PS0L30070 |
| Brand Name | Lenovo |
| Service Name | Accidental Damage Protection (Add-On) |
| Product Type | Service |
| Service Main Type | Maintenance |
|---|---|
| Service Sub Type | Physical |
| Service Characteristic | Parts & Labor |
| Provided Support | Accidental Damage Protection,Repair,Parts Replacement |
| Service Location | On-site |
| Service Duration | 4 Year |
| Product Supported | Lenovo K14 Gen 1 21CV Lenovo ThinkBook 13s G4 ARB 21AS Lenovo ThinkBook 13s-IML 20RR Lenovo ThinkBook 13s-IWL 20R9 Lenovo ThinkBook 14 G2 ITL 20VD Lenovo ThinkBook 14 G4 ABA 21DK Lenovo ThinkBook 14-IML 20RV Lenovo ThinkBook 14s Yoga G2 IAP 21DM Lenovo ThinkBook 14s-IWL 20RM Lenovo ThinkBook 15 G4 ABA 21DL Lenovo ThinkBook 15 G4 IAP 21DJ Lenovo ThinkBook 15-IML 20RW Lenovo ThinkBook 16p G2 ACH 20YM Lenovo ThinkCentre neo 30a 22 12B1 Lenovo ThinkPad 11e (1st Gen) 20DA Lenovo ThinkPad 11e (2nd Gen) 20E6, 20E8, 20ED, 20EE Lenovo ThinkPad 11e (3rd Gen) 20G8, 20G9, 20GB Lenovo ThinkPad 11e (4th Gen) 20HT, 20HV Lenovo ThinkPad 11e (5th Gen) 20LQ, 20LR Lenovo ThinkPad 11e Chromebook (1st Gen) 20DB Lenovo ThinkPad 11e Chromebook (3rd Gen) 20GD, 20GF Lenovo ThinkPad 11e Chromebook (4th Gen) 20HX, 20J0 Lenovo ThinkPad E14 Gen 2 20TA Lenovo ThinkPad E14 Gen 4 21EB Lenovo ThinkPad E15 20RD Lenovo ThinkPad E15 Gen 2 20TD Lenovo ThinkPad E450 20DC, 20DD Lenovo ThinkPad E460 20ET, 20EU Lenovo ThinkPad E465 20EX Lenovo ThinkPad E470 20H1, 20H2 Lenovo ThinkPad E475 20H4 Lenovo ThinkPad E480 20KN, 20KQ Lenovo ThinkPad E485 20KU Lenovo ThinkPad E490 20N8, 20N9 Lenovo ThinkPad E490s 20NG Lenovo ThinkPad E495 20NE Lenovo ThinkPad E540 20C6 Lenovo ThinkPad E560 20EV, 20EW Lenovo ThinkPad E560p 20G4, 20G5 Lenovo ThinkPad E565 20EY Lenovo ThinkPad E570 20H5, 20H6 Lenovo ThinkPad E575 20H8 Lenovo ThinkPad E580 20KS, 20KT Lenovo ThinkPad E585 20KV Lenovo ThinkPad E590 20NB, 20NC Lenovo ThinkPad E595 20NF Lenovo ThinkPad Edge E550 20DF, 20DG Lenovo ThinkPad Yoga 11e (1st Gen) 20DA Lenovo ThinkPad Yoga 11e (3rd Gen) 20G8, 20GA Lenovo ThinkPad Yoga 11e (4th Gen) 20HS, 20HU Lenovo ThinkPad Yoga 11e (5th Gen) 20LM, 20LN Lenovo ThinkPad Yoga 11e Chromebook (3rd Gen) 20GC, 20GE Lenovo ThinkPad Yoga 11e Chromebook (4th Gen) 20HW, 20HY |
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