HPE H27Z0E Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service, 3 Year
HPE H27Z0E Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service, 3 Year
HPE H27Z0E
AUTHORIZED PARTNER
Authenticity Guarantee: Authorized partners are vetted by manufacturers to sell genuine products. This virtually eliminates the risk of purchasing counterfeit items, ensuring you get the quality and performance you expect.
Warranty and Support: Products purchased from authorized partners typically come with the full manufacturer's warranty. Additionally, should you encounter any issues, you're more likely to receive prompt and official support, including repairs, replacements, or troubleshooting assistance.
Access to Full Product Range: Authorized partners often have access to the entire product line of a manufacturer, including the latest models and even exclusive items that might not be available through unauthorized channels.
Expertise and Advice: Authorized sellers usually have a better understanding and training on the products they sell, providing customers with knowledgeable advice tailored to their needs. This can enhance the shopping experience, ensuring you find the best product for your requirements.
Software and Firmware Updates: For tech products, buying from an authorized partner ensures that your device is eligible for software and firmware updates directly from the manufacturer. These updates can improve performance, add features, and fix bugs.
Resale Value: Products purchased from authorized dealers often retain a higher resale value. The assurance of authenticity and transferable warranties can make them more attractive to future buyers.
Peace of Mind: Overall, buying from an authorized partner provides peace of mind, knowing that you're getting a genuine product, backed by full manufacturer support, without any of the risks associated with counterfeit or gray market items.
These benefits, combined, create a compelling argument for choosing authorized partners over unauthorized resellers, especially for high-value items or when product authenticity and after-sales support are critical considerations.
Product Key Features
- Comprehensive Defective Material Retention: Ensures that any defective materials are retained and replaced, minimizing downtime and maximizing productivity.
- Knowledge Base Access: Gain access to a comprehensive knowledge base for troubleshooting and resolving issues quickly and efficiently.
- Parts Replacement: Receive timely and reliable parts replacement to keep your HPE products running smoothly.
- Repair: Expert repair services provided by certified technicians to address any hardware issues.
- Phone Support: Access to technical support via phone for immediate assistance with any concerns or questions.
- Web Support: Online support resources available 24/7 for self-help and troubleshooting.
- New Releases Update: Stay up-to-date with the latest product releases and updates to optimize performance and security.
- Remote Diagnosis: Remote diagnosis capabilities enable quick identification and resolution of issues without the need for on-site visits.
- Visual Remote Guidance: Receive visual guidance from HPE experts to assist with troubleshooting and problem resolution.
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Shipping information
HPE
H27Z0E
| Manufacturer | Hewlett Packard Enterprise |
|---|---|
| Manufacturer Part Number | H27Z0E |
| Brand Name | HPE |
| Service Name | Pointnext Tech Care Essential with Comprehensive Defective Material Retention - Extended Service |
| Product Type | Service |
| Service Main Type | Maintenance |
|---|---|
| Service Characteristic | Parts & Labor |
| Service Description | 24x7x4 Hour |
| Provided Support | Comprehensive Defective Material Retention,Knowledge Base Access,Parts Replacement,Repair,Phone Support,Web Support,New Releases Update,Remote Diagnosis,Visual Remote Guidance |
| Service Response Time | 4 Hour - Parts and Labor (distance from customer site - 100 miles) |
| Service Location | On-site |
| Service Duration | 3 Year |
| Product Supported | HPE R0Q73A, R0Q73AR, R0Q74A, R0Q74AR, R0Q75A, R0Q75AR, R0Q76A, R0Q76AR, R0Q77A, R0Q77AR, R0Q78A, R0Q78AR, R7J72A, R7J73A |
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