HP Care Pack - 3 Year - Service (UL653E)

HP Care Pack - 3 Year - Service (UL653E)

HP Care Pack - 3 Year - Service (UL653E)

HP UL653E

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  • Description
  • Tech Specs

HP

UL653E

HP Next Business Day Hardware Support for Travelers gives mobile computer users a one-stop solution for prompt, reliable remedial services in more than 85 countries around the world. Coverage spans HP and Compaq branded mobile hardware products and HP-supplied internal components, plus attached accessories purchased with the main product.

General Information
ManufacturerHP Inc.
Manufacturer Part NumberUL653E
Brand NameHP
Service NameCare Pack
Product TypeService
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Description9x5xNext Business Day
Service DetailsRemote Problem Diagnosis and Support:

Local telephone and electronic support using HP remote support tools isolate your problem and help streamline resolution.

Next Business Day Onsite Response:

For issues that cannot be resolved remotely, an HP-authorized representative arrives at your site the next business day after your call has been logged and for which you have a contracted service window*. Your covered hardware is returned to operational condition, with components or entire units replaced as necessary. Your coverage includes all required parts and materials.

Parts and Materials:

HP provides HP-supported parts and materials needed to maintain your covered hardware in operating condition, including parts and materials for recommended engineering improvements.

Coverage Window:

Service is available 8:00 am - 5:00 pm local time Monday through Friday (excluding HP holidays), or during standard business days and hours in the country where service is requested.

Note:
  • *Response times are contingent on distances from HP support offices and subject to local availability
  • **Coverage windows are subject to local availability
Provided SupportRemote Diagnosis
Service Availability9 x 5
Service Response TimeNext Business Day
Service LocationOn-site
Service Duration3 Year
Product Supported

HP Notebooks

FAQ

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