HPE HS7V7E Pointnext Tech Care Basic Service - Extended Warranty
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HPE HS7V7E Pointnext Tech Care Basic Service - Extended Warranty
HPE HS7V7E
Product Key Features
- Brand: HPE
- Manufacturer: Hewlett Packard Enterprise
- Product Type: Warranty
- Service Name: Pointnext Tech Care Basic Service Extended Warranty
- Manufacturer Part Number: HS7V7E
- Provided Support: New Releases Update, Parts Replacement, Repair, Phone Support, Remote Diagnosis, Knowledge Base Access, Visual Remote Guidance, Web Support
- Service Duration: 3 Year
- Service Location: On-site
- Product Supported: HPE ProLiant DL360 Gen10
- Service Main Type: Maintenance
- Service Description: 9x5xNext Business Day
- Service Response Time: Next Business Day Parts and Labor
- Service Characteristic: Parts & Labor
FREE Returns from INDIA
hrs
mins
Shipping information
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HPE HS7V7E Pointnext Tech Care Basic Service - Extended Warranty
HPE HS7V7E
hrs
mins
Shipping information
FREE Returns from INDIA
![](http://www.networkhardwares.com/cdn/shop/files/tonguckaracay3.png?v=1702625102&width=615)
Product Key Features
- Brand: HPE
- Manufacturer: Hewlett Packard Enterprise
- Product Type: Warranty
- Service Name: Pointnext Tech Care Basic Service Extended Warranty
- Manufacturer Part Number: HS7V7E
- Provided Support: New Releases Update, Parts Replacement, Repair, Phone Support, Remote Diagnosis, Knowledge Base Access, Visual Remote Guidance, Web Support
- Service Duration: 3 Year
- Service Location: On-site
- Product Supported: HPE ProLiant DL360 Gen10
- Service Main Type: Maintenance
- Service Description: 9x5xNext Business Day
- Service Response Time: Next Business Day Parts and Labor
- Service Characteristic: Parts & Labor
HPE
HS7V7E
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility."
Benefits
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.