HPE HS7V0PE Pointnext Tech Care Essential Service with Defective Media Retention - Post Warranty - 1 Year Warranty
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HPE HS7V0PE Pointnext Tech Care Essential Service with Defective Media Retention - Post Warranty - 1 Year Warranty
HPE HS7V0PE
Product Key Features
- Brand: HPE
- Service Type: Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty
- Service Duration: 1 Year
- Service Location: On-site
- Provided Support: Visual Remote Guidance, Repair, Phone Support, Parts Replacement, Defective Media Retention, Remote Diagnosis, Knowledge Base Access, Web Support
- Service Response Time: 4 Hour Parts and Labor
- Service Characteristic: Parts & Labor
- Compatible Product: HPE ProLiant DL360 Gen10
- 24x7x4 Hour Service Description
FREE Returns from IRELAND
hrs
mins
Shipping information
![](http://www.networkhardwares.com/cdn/shop/files/tonguckaracay3.png?v=1702625102&width=615)
HPE HS7V0PE Pointnext Tech Care Essential Service with Defective Media Retention - Post Warranty - 1 Year Warranty
HPE HS7V0PE
hrs
mins
Shipping information
FREE Returns from IRELAND
![](http://www.networkhardwares.com/cdn/shop/files/tonguckaracay3.png?v=1702625102&width=615)
Product Key Features
- Brand: HPE
- Service Type: Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty
- Service Duration: 1 Year
- Service Location: On-site
- Provided Support: Visual Remote Guidance, Repair, Phone Support, Parts Replacement, Defective Media Retention, Remote Diagnosis, Knowledge Base Access, Web Support
- Service Response Time: 4 Hour Parts and Labor
- Service Characteristic: Parts & Labor
- Compatible Product: HPE ProLiant DL360 Gen10
- 24x7x4 Hour Service Description
HPE
HS7V0PE
Overview
HPE Pointnext Tech Care (HPE Tech Care) is the operational support experience for HPE hardware and software products (HPE products). HPE Tech Care helps IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care goes beyond traditional support by enabling direct access to product-specific specialists and providing general technical guidance to help Customers not only reduce risk but also continually search for ways to do things more efficiently. HPE Tech Care Customers can get help through multiple channels that include telephone, HPE moderated forums with defined response times, automated incident logging, and a real-time chat facility.
Benefits
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care.