HPE H93M5E Pointnext Tech Care Critical Service - Extended Warranty for HPE ProLiant DL320 GEN11
HPE H93M5E Pointnext Tech Care Critical Service - Extended Warranty for HPE ProLiant DL320 GEN11
HPE H93M5E
AUTHORIZED PARTNER
Authenticity Guarantee: Authorized partners are vetted by manufacturers to sell genuine products. This virtually eliminates the risk of purchasing counterfeit items, ensuring you get the quality and performance you expect.
Warranty and Support: Products purchased from authorized partners typically come with the full manufacturer's warranty. Additionally, should you encounter any issues, you're more likely to receive prompt and official support, including repairs, replacements, or troubleshooting assistance.
Access to Full Product Range: Authorized partners often have access to the entire product line of a manufacturer, including the latest models and even exclusive items that might not be available through unauthorized channels.
Expertise and Advice: Authorized sellers usually have a better understanding and training on the products they sell, providing customers with knowledgeable advice tailored to their needs. This can enhance the shopping experience, ensuring you find the best product for your requirements.
Software and Firmware Updates: For tech products, buying from an authorized partner ensures that your device is eligible for software and firmware updates directly from the manufacturer. These updates can improve performance, add features, and fix bugs.
Resale Value: Products purchased from authorized dealers often retain a higher resale value. The assurance of authenticity and transferable warranties can make them more attractive to future buyers.
Peace of Mind: Overall, buying from an authorized partner provides peace of mind, knowing that you're getting a genuine product, backed by full manufacturer support, without any of the risks associated with counterfeit or gray market items.
These benefits, combined, create a compelling argument for choosing authorized partners over unauthorized resellers, especially for high-value items or when product authenticity and after-sales support are critical considerations.
Product Key Features
- Outage Management: Minimize downtime with efficient outage management.
- Remote Diagnosis: Get quick and accurate diagnosis of issues remotely.
- Parts Replacement: Ensure timely replacement of faulty parts.
- Repair: Expert repair services to keep your system running smoothly.
- Phone Support: Access to knowledgeable support staff via phone.
- Knowledge Base Access: Tap into a vast knowledge base for troubleshooting and solutions.
- Visual Remote Guidance: Receive visual assistance for troubleshooting and repairs.
- New Releases Update: Stay up-to-date with the latest software releases.
- Web Support: Get comprehensive support through online channels.
FREE Returns from FRANCE
hrs
mins
Shipping information
HPE H93M5E Pointnext Tech Care Critical Service - Extended Warranty for HPE ProLiant DL320 GEN11
HPE H93M5E
AUTHORIZED PARTNER
Authenticity Guarantee: Authorized partners are vetted by manufacturers to sell genuine products. This virtually eliminates the risk of purchasing counterfeit items, ensuring you get the quality and performance you expect.
Warranty and Support: Products purchased from authorized partners typically come with the full manufacturer's warranty. Additionally, should you encounter any issues, you're more likely to receive prompt and official support, including repairs, replacements, or troubleshooting assistance.
Access to Full Product Range: Authorized partners often have access to the entire product line of a manufacturer, including the latest models and even exclusive items that might not be available through unauthorized channels.
Expertise and Advice: Authorized sellers usually have a better understanding and training on the products they sell, providing customers with knowledgeable advice tailored to their needs. This can enhance the shopping experience, ensuring you find the best product for your requirements.
Software and Firmware Updates: For tech products, buying from an authorized partner ensures that your device is eligible for software and firmware updates directly from the manufacturer. These updates can improve performance, add features, and fix bugs.
Resale Value: Products purchased from authorized dealers often retain a higher resale value. The assurance of authenticity and transferable warranties can make them more attractive to future buyers.
Peace of Mind: Overall, buying from an authorized partner provides peace of mind, knowing that you're getting a genuine product, backed by full manufacturer support, without any of the risks associated with counterfeit or gray market items.
These benefits, combined, create a compelling argument for choosing authorized partners over unauthorized resellers, especially for high-value items or when product authenticity and after-sales support are critical considerations.
hrs
mins
Shipping information
FREE Returns from FRANCE
Product Key Features
- Outage Management: Minimize downtime with efficient outage management.
- Remote Diagnosis: Get quick and accurate diagnosis of issues remotely.
- Parts Replacement: Ensure timely replacement of faulty parts.
- Repair: Expert repair services to keep your system running smoothly.
- Phone Support: Access to knowledgeable support staff via phone.
- Knowledge Base Access: Tap into a vast knowledge base for troubleshooting and solutions.
- Visual Remote Guidance: Receive visual assistance for troubleshooting and repairs.
- New Releases Update: Stay up-to-date with the latest software releases.
- Web Support: Get comprehensive support through online channels.
Products
HPE
H93M5E
HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.
Benefits
Customers may contact HPE support by telephone 24 hours a day 7 days per week to log support incidents. Response times will depend on the service level of the covered product.
Expert online chat: Customers can initiate an online chat with a specialist technical resource to ask questions, get help, or general technical guidance. Expert online chat is provided so Customers can obtain quick answers to technical questions about their HPE product.
HPE endeavors to provide general technical guidance for Customer questions and enquiries specific to the topic areas outlined in the following regarding the operation and management of the Customer's products covered by HPE Tech Care Service.
