HPE U2JN3PE Foundation Care Call-To-Repair Service With Defective Media Retention - Post Warranty, 1 Year

HPE U2JN3PE Foundation Care Call-To-Repair Service With Defective Media Retention - Post Warranty, 1 Year

HPE U2JN3PE Foundation Care Call-To-Repair Service With Defective Media Retention - Post Warranty, 1 Year

HPE U2JN3PE

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¥12,341.00 ¥13,417.00 Save ¥1,076
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Product Key Features

  • Remote Diagnosis: Get quick and accurate troubleshooting without the need for on-site visits.
  • Parts Replacement: Ensure that any defective parts are promptly replaced to minimize downtime.
  • Repair: Benefit from expert repair services to keep your HPE equipment running smoothly.
  • Software Update: Stay up to date with the latest software updates to optimize performance and security.
  • 1 Year Service Duration: Enjoy peace of mind with a full year of comprehensive support.
  • On-site Service Location: Receive on-site assistance for convenient and efficient service.
  • Electronic and Physical Service Sub Type: Covering both electronic and physical components for comprehensive support.
  • HP ProLiant BL685c G7 Server Supported: Specifically designed for the HP ProLiant BL685c G7 Server, ensuring compatibility and tailored support.
  • 24x7x6 Hour Service Description: Access round-the-clock support with a guaranteed 6-hour response time for repairs.
  • Parts & Labor Service Characteristic: Benefit from comprehensive coverage for both parts and labor.
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  • Description
  • Tech Specs

HPE

U2JN3PE

HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. Contact HP for more information and determination regarding which eligible software products maybe included as part of your hardware product coverage. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.

General Information
ManufacturerHewlett Packard Enterprise
Manufacturer Part NumberU2JN3PE
Brand NameHPE
Service NameFoundation Care Call-To-Repair Service With Defective Media Retention - Post Warranty
Product TypeWarranty
Service Information
Service Main TypeMaintenance
Service Sub TypeElectronic and Physical
Service CharacteristicParts & Labor
Service Description24x7x6 Hour
Provided SupportRemote Diagnosis,Parts Replacement,Repair,Software Update
Service Response Time6 Hour - Repair
Service LocationOn-site
Service Duration1 Year
Product Supported

HP ProLiant BL685c G7 Server

FAQ
The service includes remote diagnosis, parts replacement, repair, and software updates for your HPE ProLiant BL685c G7 Server.
With the HPE Foundation Care Call-To-Repair Service, you can expect a 6-hour response time for repairs.
Defective media retention ensures that any faulty media, such as hard drives, will be retained by HPE, protecting your data and preventing unauthorized access.
Yes, the HPE Foundation Care Call-To-Repair Service provides on-site support for your HPE ProLiant BL685c G7 Server.
Yes, you can extend the service beyond 1 year by purchasing additional warranty coverage from HPE.

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