Extreme Networks 97011-H34673 ExtremeWorks OnSite - Extended Service
Extreme Networks 97011-H34673 ExtremeWorks OnSite - Extended Service
Extreme Networks 97011-H34673
Product Key Features
- Brand Name: Extreme Networks
- Service Name: ExtremeWorks OnSite Extended Service
- Service Duration: 1 Year
- Service Location: On-site
- Service Response Time: Next Business Day Parts and Labor
- Provided Support: Web Support, Phone Support, Parts Replacement, New Releases Update, Repair, Web Knowledge Base Access, Email Support
- Product Supported: Extreme Networks WAE913246-E6
- Service Characteristic: Parts & Labor
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Extreme Networks
97011-H34673
Extreme Networks On-site Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased, subject to the conditions defined herein.
Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center ("GTAC") 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.