Netgear ProSUPPORT OnCall 24x7 Technical Support - 1 Year Service Plan
Experience premium technical support with Netgear's ProSUPPORT OnCall 24x7 service plan, designed specifically for Netgear Category S2 products. This comprehensive one-year support package extends beyond the standard 90-day technical support, providing round-the-clock assistance through multiple communication channels for all your networking challenges.
Comprehensive Technical Support Coverage
- 24/7 technical support access via phone, chat, and email
- Dedicated ProSUPPORT subscriber phone line for priority service
- Less than 4-hour response or call-back time guarantee
- High-priority escalation for faster issue resolution
- Proactive firmware update notifications
Premium Service Benefits
Enhanced Support Features:
Get immediate access to expert technical support for your Netgear Category S2 products with:
- Professional troubleshooting assistance
- Advanced technical guidance
- Firmware upgrade support
- Network configuration assistance
Service Specifications
The ProSUPPORT OnCall 24x7 Tech Support service (PMB0S12-10000S) includes:
- One full year of continuous support coverage
- Electronic service delivery
- Multiple support channels (phone, chat, email)
- Exclusive access to dedicated support professionals
- Priority handling of technical issues
Note: This support contract purchase is non-refundable and specifically designed for Netgear Category S2 products.