Lenovo 5WS0T36181 Premier Support - 5 Year Warranty, On-site Service, Parts Replacement, Phone Support
Lenovo 5WS0T36181 Premier Support - 5 Year Warranty, On-site Service, Parts Replacement, Phone Support
Lenovo 5WS0T36181
Autoriseret samarbejdspartner.
Ægthedsgaranti: Autoriserede partnere er godkendt af producenter til at sælge ægte produkter. Dette eliminerer stort set risikoen for at købe falske varer, hvilket sikrer, at du får den kvalitet og ydelse, du forventer.
Garanti og support: Produkter købt fra autoriserede partnere kommer typisk med fuld garanti fra producenten. Derudover er det mere sandsynligt, at du vil modtage hurtig og officiel support, herunder reparationer, udskiftninger eller fejlfinding hjælp, hvis du støder på problemer.
Adgang til fuldt produktudvalg: Autoriserede partnere har ofte adgang til hele produktlinjen fra en producent, herunder de nyeste modeller og endda eksklusive varer, der muligvis ikke er tilgængelige gennem uautoriserede kanaler.
Ekspertise og råd: Autoriserede sælgere har som regel en bedre forståelse og træning i de produkter, de sælger, hvilket giver kunderne kyndig rådgivning skræddersyet til deres behov. Dette kan forbedre shoppingoplevelsen og sikre, at du finder det bedste produkt til dine krav.
Software- og firmwareopdateringer: For tech produkter, at købe fra en autoriseret partner sikrer, at din enhed er berettiget til software- og firmwareopdateringer direkte fra producenten. Disse opdateringer kan forbedre ydeevnen, tilføje funktioner og rette fejl.
Genindvindelsesværdi: Produkter købt hos autoriserede forhandlere bevarer ofte en højere genkøbsværdi. Ægthedsbekræftelsen og overførbare garantier kan gøre dem mere attraktive for fremtidige købere.
Fred og Ro. Generelt set giver det ro i sindet at købe fra en autoriseret partner, da du ved, at du får et ægte produkt, støttet af fuld producentstøtte, uden nogen af de risici, der er forbundet med forfalskede eller grå markedsvarer.
Disse fordele, kombineret, skaber et overbevisende argument for at vælge autoriserede partnere frem for uautoriserede forhandlere, især når det drejer sig om højværdigenhedsvarer eller når produktautenticitet og efter-salgssupport er afgørende overvejelser.
Produktets nøglefunktioner
- Advanced-level techs.
- End to End case management.
- Faster, first-time resolution.
timer
minutter
Forsendelsesoplysninger
Produkter
Lenovo
5WS0T36181
Marketing Information from the Manufacturer
5 Year Premier Support with Onsite
Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.
Tech support with the Premier difference
- Advanced-level techs.
- End to End case management.
- Faster, first-time resolution.
Videos
Add a new dimension to your IT
Free your Team to excel in innovation and productivity
IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.
What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?
Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.
Premier Support Center
- Advanced technical support available 24 x 7 x 365
- Dedicated phone number and no phone tree menu to navigate
- Single point of contact for end to end case & escalation management
- Hardware and OEM software support
Technical Account Managers (TAMs)
- Proactive relationship and escalation management
- Personalized recommendations for your business
- Robust quarterly reporting and account reviews
Priority Service Delivery
- Top of the queue for service requests
- Next-business-day onsite labour 2
- warranty claims including parts and labour 2
You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.
That’s the Premier difference.
Documents
1 Not included:
- Enterprise software applications
- Non-Lenovo supplied software
- Non-warranty spare parts and servicing
2 Next business day onsite not guaranteed in all countries; in this case, Premier customers will receive priority/best available service delivery.
Out of stock parts could delay service delivery. Not available in all countries. If Lenovo determines the issue is covered by warranty and cannot be resolved over the phone or through a customer replaceable part, repair will be made on-site where service is available. Otherwise, best available service delivery will be used. Calls received after 3:00pm local time will require an additional business day for service dispatch. Next day service not guaranteed.
3 Not available in all countries.
4 Various levels available. Select criteria apply. Contact your local sales representative for more details.
