Lenovo 5WS0A14072 Onsite Support (Add-On) - 1 Year Warranty
Lenovo 5WS0A14072 Onsite Support (Add-On) - 1 Year Warranty
Lenovo 5WS0A14072
Autoriseret samarbejdspartner.
Ægthedsgaranti: Autoriserede partnere er godkendt af producenter til at sælge ægte produkter. Dette eliminerer stort set risikoen for at købe falske varer, hvilket sikrer, at du får den kvalitet og ydelse, du forventer.
Garanti og support: Produkter købt fra autoriserede partnere kommer typisk med fuld garanti fra producenten. Derudover er det mere sandsynligt, at du vil modtage hurtig og officiel support, herunder reparationer, udskiftninger eller fejlfinding hjælp, hvis du støder på problemer.
Adgang til fuldt produktudvalg: Autoriserede partnere har ofte adgang til hele produktlinjen fra en producent, herunder de nyeste modeller og endda eksklusive varer, der muligvis ikke er tilgængelige gennem uautoriserede kanaler.
Ekspertise og råd: Autoriserede sælgere har som regel en bedre forståelse og træning i de produkter, de sælger, hvilket giver kunderne kyndig rådgivning skræddersyet til deres behov. Dette kan forbedre shoppingoplevelsen og sikre, at du finder det bedste produkt til dine krav.
Software- og firmwareopdateringer: For tech produkter, at købe fra en autoriseret partner sikrer, at din enhed er berettiget til software- og firmwareopdateringer direkte fra producenten. Disse opdateringer kan forbedre ydeevnen, tilføje funktioner og rette fejl.
Genindvindelsesværdi: Produkter købt hos autoriserede forhandlere bevarer ofte en højere genkøbsværdi. Ægthedsbekræftelsen og overførbare garantier kan gøre dem mere attraktive for fremtidige købere.
Fred og Ro. Generelt set giver det ro i sindet at købe fra en autoriseret partner, da du ved, at du får et ægte produkt, støttet af fuld producentstøtte, uden nogen af de risici, der er forbundet med forfalskede eller grå markedsvarer.
Disse fordele, kombineret, skaber et overbevisende argument for at vælge autoriserede partnere frem for uautoriserede forhandlere, især når det drejer sig om højværdigenhedsvarer eller når produktautenticitet og efter-salgssupport er afgørende overvejelser.
Produktets nøglefunktioner
- Brand Name: Lenovo
- Manufacturer: Lenovo Group Limited
- Product Type: Warranty
- Service Name: Onsite Support (Add-On)
- Manufacturer Part Number: 5WS0A14072
- Provided Support: Repair, Parts Replacement
- Service Duration: 1 Year
- Service Location: On-site
- Service Main Type: Maintenance
- Service Characteristic: Parts & Labor
timer
minutter
Forsendelsesoplysninger
Produkter
Lenovo
5WS0A14072
1 Year Lenovo™ Onsite Support (Add-On)
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
How does it work?
Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.
Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.
Onsite Service Level
Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.
If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.
The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.
Customer Benefits
- Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
- At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
- Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
- Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
- Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
- Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly
Warranty Services
Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.
