HPE HA7A1PE Foundation Care - Post Warranty 2 Year Warranty for HPE SN6010C 48 16G SWITCH, Phone Support, Software Support, Reporting, Remote Diagnosis, 9x5xNext Business Day
HPE HA7A1PE Foundation Care - Post Warranty 2 Year Warranty for HPE SN6010C 48 16G SWITCH, Phone Support, Software Support, Reporting, Remote Diagnosis, 9x5xNext Business Day
HPE HA7A1PE
Produktets nøglefunktioner
- Brand Name: HPE
- Manufacturer: Hewlett Packard Enterprise
- Product Type: Warranty
- Service Name: Foundation Care Post Warranty
- Manufacturer Part Number: HA7A1PE
- Provided Support: Phone Support, Software Support, Reporting, Remote Diagnosis
- Service Duration: 2 Year
- Service Sub Type: Electronic and Physical
- Product Supported: HPE SN6010C 48 16G SWITCH
- Service Main Type: Maintenance
- Service Description: 9x5xNext Business Day
- Service Response Time: Next Business Day
timer
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Forsendelsesoplysninger
HPE
HA7A1PE
HPE Support Services Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
You can choose from a set of reactive support levels to meet your business and operational needs.
HPE Foundation Care service-level options
The HPE Foundation Care options noted below are product dependent. HPE will provide the hardware support features for covered hardware products and the software support features for covered software products.
Hardware support coverage windows and response times will apply to covered hardware products, and software support coverage windows and response times will apply to covered software products.
All coverage windows are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility.
Regardless of your coverage window, incidents with covered hardware or software can be reported to HPE via telephone or web portal, as locally available, or as an automated equipment reporting event via the HPE electronic remote support solution 24 hours a day, 7 days a week.
For products covered by Foundation Care, HPE offers three distinct service levels:
HPE Foundation Care NBD Service
HPE Foundation Care 24x7 Service
HPE Foundation Care CTR Service
Features
HPE For products covered by Foundation Care, HPE offers three distinct service levels:
Provides 2-hour response on software support through telephone access to highly trained support personnel.