Lenovo 5WS0T36207 Premier Support - 4 Year Warranty, On-site Service, Parts Replacement, Phone Support
Lenovo 5WS0T36207 Premier Support - 4 Year Warranty, On-site Service, Parts Replacement, Phone Support
Lenovo 5WS0T36207
Produktets nøglefunktioner
- Advanced-level techs.
- End to End case management.
- Faster, first-time resolution.
05
timer
39
minutter
tirsdag 14. jan.
Forsendelsesoplysninger
Lenovo
5WS0T36207
Marketing Information from the Manufacturer
4 Year Premier Support with Onsite
Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.
Tech support with the Premier difference
- Advanced-level techs.
- End to End case management.
- Faster, first-time resolution.
Videos
Add a new dimension to your IT
Free your Team to excel in innovation and productivity
IT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.
What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?
Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.
Premier Support Center
- Advanced technical support available 24 x 7 x 365
- Dedicated phone number and no phone tree menu to navigate
- Single point of contact for end to end case & escalation management
- Hardware and OEM software support
Technical Account Managers (TAMs)
- Proactive relationship and escalation management
- Personalized recommendations for your business
- Robust quarterly reporting and account reviews
Priority Service Delivery
- Top of the queue for service requests
- Next-business-day onsite labour 2
- warranty claims including parts and labour 2
You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.
That’s the Premier difference.
Documents
1 Not included:
- Enterprise software applications
- Non-Lenovo supplied software
- Non-warranty spare parts and servicing
2 Next business day onsite not guaranteed in all countries; in this case, Premier customers will receive priority/best available service delivery.
Out of stock parts could delay service delivery. Not available in all countries. If Lenovo determines the issue is covered by warranty and cannot be resolved over the phone or through a customer replaceable part, repair will be made on-site where service is available. Otherwise, best available service delivery will be used. Calls received after 3:00pm local time will require an additional business day for service dispatch. Next day service not guaranteed.
3 Not available in all countries.
4 Various levels available. Select criteria apply. Contact your local sales representative for more details.
Manufacturer | Lenovo Group Limited |
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Manufacturer Part Number | 5WS0T36207 |
Brand Name | Lenovo |
Service Name | Premier Support |
Product Type | Warranty |
Service Main Type | Maintenance |
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Service Sub Type | Physical |
Service Characteristic | Parts & Labor |
Service Description | 24x7xNext Business Day |
Provided Support | Software Support,Parts Replacement,Repair,Phone Support,Hardware Support,Troubleshooting |
Service Response Time | Next Business Day - Parts and Labor |
Service Location | On-site |
Service Duration | 4 Year |
Product Supported | Lenovo ThinkCentre M600 10G8, 10G9, 10GB, 10GD, 10GF, 10GH, 10GK, 10GM, 10KG, 10KH, 10KJ, 10KK Lenovo ThinkCentre M625q 10TF, 10TG, 10TJ, 10TK, 10TL, 10V0, 10V1, 10V2 Lenovo ThinkCentre M700 10GQ, 10GR, 10GS, 10GT, 10HY, 10J0, 10JM, 10JN, 10JQ, 10JR, 10JS, 10JT, 10KN Lenovo ThinkCentre M70c 11GM Lenovo ThinkCentre M70q 11DV Lenovo ThinkCentre M70q Gen 2 11MY, 11N0, 11N3, 11N4 Lenovo ThinkCentre M70q Gen 3 11T3, 11T4, 11TY Lenovo ThinkCentre M70s 11EX Lenovo ThinkCentre M70s Gen 2 11M6 Lenovo ThinkCentre M70s Gen 3 11T7, 11T8 Lenovo ThinkCentre M70t 11EV Lenovo ThinkCentre M70t Gen 3 11T6 Lenovo ThinkCentre M710e 10UQ, 10UR Lenovo ThinkCentre M710q 10MQ, 10MR Lenovo ThinkCentre M710s 10M7, 10M8 Lenovo ThinkCentre M710t 10M9, 10MA Lenovo ThinkCentre M715q 10M2, 10M3, 10M4, 10M5, 10RA, 10RB Lenovo ThinkCentre M715q (2nd Gen) 10VG, 10VH, 10VJ, 10VL, 10VM, 10VQ Lenovo ThinkCentre M715s 10MB, 10MC Lenovo ThinkCentre M715t 10MD, 10ME Lenovo ThinkCentre M720q 10T7, 10T8, 10T9, 10TA, 10TC Lenovo ThinkCentre M720s 10ST, 10SU, 10U7 Lenovo ThinkCentre M720t 10SQ, 10SR Lenovo ThinkCentre M725s 10VT, 10VU Lenovo ThinkCentre M75n 11BU, 11BV Lenovo ThinkCentre M75n IoT 11BX, 11GW, 11GX Lenovo ThinkCentre M75q Gen 2 11JL, 11JM, 11JN, 11JQ, 11JS Lenovo ThinkCentre M75q-1 11A4, 11A5, 11A7 Lenovo ThinkCentre M75s Gen 2 11JA, 11JC, 11R7, 11R8, 11R9, 11W1, 11W2, 11W4 Lenovo ThinkCentre M75s-1 11A9, 11AA Lenovo ThinkCentre M75t Gen 2 11KB, 11KC, 11RB, 11RC, 11RD, 11W6 Lenovo ThinkCentre M79 10J5, 10J7, 10J9, 10JB Lenovo ThinkCentre M800 10FV, 10FW, 10FX, 10FY Lenovo ThinkCentre M80q 11Q9, 11QA Lenovo ThinkCentre M80q Gen 3 11U1 Lenovo ThinkCentre M80s Gen 3 11TG Lenovo ThinkCentre M80t Gen 3 11TE Lenovo ThinkCentre M83 10EA Lenovo ThinkCentre neo 50s 11SY Lenovo ThinkEdge SE50 11RJ Lenovo V50t Gen 2-13IOB 11QC Lenovo V530-15ICB 10TV Lenovo V55t-15ARE 11KG |