Lenovo 5WS0A23747 Onsite Support (Add-On) - 2 Year Warranty

Lenovo 5WS0A23747 Onsite Support (Add-On) - 2 Year Warranty

Lenovo 5WS0A23747 Onsite Support (Add-On) - 2 Year Warranty

Lenovo 5WS0A23747

474,00 kr
Autoriseret partner.
Tilgængelighed: På lager .

Produktets nøglefunktioner

  • Brand Name: Lenovo
  • Manufacturer: Lenovo Group Limited
  • Product Type: Warranty
  • Service Name: Onsite Support (Add-On)
  • Manufacturer Part Number: 5WS0A23747
  • Provided Support: Repair, Parts Replacement
  • Service Duration: 2 Year
  • Service Location: On-site
  • Service Main Type: Maintenance
  • Service Characteristic: Parts & Labor
474,00 kr
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Lenovo 5WS0A23747 Onsite Support (Add-On) - 2 Year Warranty

Lenovo 5WS0A23747

474,00 kr
Autoriseret partner.
GRATIS retur
Tilgængelighed: På lager .
474,00 kr
GRATIS retur
-
+
GRATIS levering
Bestil i næste

timer

minutter

at blive leveret på

Forsendelsesoplysninger

Spørg vores eksperter.
Ring til os nu.
888.267.9566

Produktets nøglefunktioner

  • Brand Name: Lenovo
  • Manufacturer: Lenovo Group Limited
  • Product Type: Warranty
  • Service Name: Onsite Support (Add-On)
  • Manufacturer Part Number: 5WS0A23747
  • Provided Support: Repair, Parts Replacement
  • Service Duration: 2 Year
  • Service Location: On-site
  • Service Main Type: Maintenance
  • Service Characteristic: Parts & Labor
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Lenovo

5WS0A23747

2 Year Lenovo™ Onsite Support (Add-On)

This is an add on service, and not the actual warranty.

This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

How does it work?

Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.

Lenovo's Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.

Onsite Service Level

Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.

If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.

The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.

Customer Benefits

  • Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
  • At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
  • Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
  • Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
  • Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
  • Saving IT resources (time and money) by having Lenovo support available to address the customer's issues quickly

Warranty Services

Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.

More from the Manufacturer

FAQ
The Lenovo Onsite Support (Add-On) warranty covers repair and parts replacement for your device. If any issues arise, Lenovo's technicians will come to your location to provide the necessary support.
The Lenovo Onsite Support (Add-On) warranty is valid for 2 years from the date of purchase. During this period, you can rely on Lenovo's expertise and assistance for any repair or parts replacement needs.
The Lenovo Onsite Support (Add-On) warranty offers on-site service, meaning that Lenovo's technicians will come to your location to perform any necessary repairs or parts replacement. This ensures convenience and minimal disruption to your workflow.
The main advantage of the Lenovo Onsite Support (Add-On) warranty is the convenience it offers. With on-site service, you don't have to worry about shipping your device or visiting a service center. Lenovo's technicians will come to you, saving you time and effort.
Absolutely! The Lenovo Onsite Support (Add-On) warranty is ideal for businesses of all sizes. It provides peace of mind and ensures minimal downtime in case of any device issues. Lenovo's technicians will swiftly address any problems, allowing you to focus on your business operations.
Yes, the Lenovo Onsite Support (Add-On) warranty can be purchased separately. It is a valuable addition to your device, offering extended coverage and on-site support for a worry-free experience.
If you encounter any issues covered by the Lenovo Onsite Support (Add-On) warranty, simply contact Lenovo's customer support. They will guide you through the process of initiating a service request and schedule a visit from their technicians to your location.
No, the Lenovo Onsite Support (Add-On) warranty does not cover accidental damage. It is designed to provide support for repair and parts replacement due to normal wear and tear or manufacturer defects. For accidental damage coverage, consider Lenovo's additional protection plans.
No, the Lenovo Onsite Support (Add-On) warranty is tied to the specific device it was purchased for and cannot be transferred to another device. It is important to ensure that you select the correct warranty option for each device you own.
The availability of the Lenovo Onsite Support (Add-On) warranty may vary by region. It is recommended to check with Lenovo's customer support or your local authorized Lenovo reseller for specific details regarding international coverage.
Unfortunately, the Lenovo Onsite Support (Add-On) warranty cannot be extended after it expires. It is essential to consider the duration of the warranty at the time of purchase and explore options for additional coverage if needed.
No, the Lenovo Onsite Support (Add-On) warranty does not include software support. It primarily focuses on hardware-related issues, repairs, and parts replacement. For software-related assistance, Lenovo offers separate support options and resources.
The eligibility of refurbished devices for the Lenovo Onsite Support (Add-On) warranty may vary. It is recommended to check with Lenovo's customer support or your local authorized Lenovo reseller for specific details regarding warranty coverage for refurbished devices.

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