Lenovo 5WS0A23747 Onsite Support (Add-On) - 2 Year Warranty
Lenovo 5WS0A23747 Onsite Support (Add-On) - 2 Year Warranty
Lenovo 5WS0A23747
الشريك المعتمد
ضمان الأصالة: الشركاء المعتمدين يتم فحصهم من قبل الشركات المصنعة لبيع المنتجات الأصلية. يقلل هذا عمليا من خطر شراء السلع المزيفة، مضمونا لك الجودة والأداء التي تتوقعها.
الضمان والدعم المنتجات المشتراة من الشركاء المعتمدين عادة ما تأتي مع ضمان الشركة الكامل. بالإضافة إلى ذلك، إذا واجهت أي مشاكل، فإنك أكثر احتمالًا لتلقي دعم رسمي وسريع، بما في ذلك الإصلاحات، أو الاستبدال، أو المساعدة في حل المشاكل.
الوصول إلى مجموعة المنتجات الكاملة: الشركاء المعتمدين غالبًا ما يحصلون على وصول إلى خط كامل لمنتجات الشركة المصنعة، بما في ذلك أحدث النماذج وحتى العناصر الحصرية التي قد لا تكون متاحة من خلال القنوات غير المصرح بها.
الخبرة والنصيحة: البائعون المعتمدون عادةً لديهم فهم أفضل وتدريب على المنتجات التي يبيعونها، مما يوفر للعملاء نصائح معرفية مصممة خصيصًا لاحتياجاتهم. يمكن أن يعزز هذا تجربة التسوق، مضمنًا أن تجد أفضل منتج لاحتياجاتك.
التحديثات البرمجية والثابتة: للمنتجات التقنية ، شراء من شريك معتمد يضمن أن جهازك مؤهل لتحديثات البرامج والبرامج الثابتة مباشرة من الشركة المصنعة. يمكن أن تحسن هذه التحديثات الأداء وتضيف ميزات وتصلح الأخطاء.
قيمة إعادة البيع: المنتجات المشتراة من الوكلاء المعتمدين يمكن أن تحتفظ بقيمة إعادة البيع الأعلى. ضمان الأصالة والضمانات القابلة للتحويل يمكن أن تجعلها أكثر جاذبية للمشترين المستقبليين.
سلام البال: بشكل عام، شراء من شريك معتمد يوفر الطمأنينة، علماً أنك ستحصل على منتج أصلي، مع دعم كامل من الشركة المصنعة، دون أي من المخاطر المرتبطة بالمنتجات المقلدة أو السوق الرمادية.
هذه المزايا، مجتمعة، تشكل حجة مقنعة لاختيار الشركاء المُفوضين على البائعين غير المصرح بهم، خاصة بالنسبة للعناصر ذات القيمة العالية أو عندما تكون أصالة المنتج والدعم بعد البيع أمورًا حرجة.
ميزات مفتاح المنتج
- Brand Name: Lenovo
- Manufacturer: Lenovo Group Limited
- Product Type: Warranty
- Service Name: Onsite Support (Add-On)
- Manufacturer Part Number: 5WS0A23747
- Provided Support: Repair, Parts Replacement
- Service Duration: 2 Year
- Service Location: On-site
- Service Main Type: Maintenance
- Service Characteristic: Parts & Labor
ساعات
دقائق
معلومات الشحن
المنتجات
Lenovo
5WS0A23747
2 Year Lenovo™ Onsite Support (Add-On)
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
How does it work?
Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.
Lenovo's Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.
Onsite Service Level
Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.
If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.
The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.
Customer Benefits
- Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
- At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
- Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
- Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
- Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
- Saving IT resources (time and money) by having Lenovo support available to address the customer's issues quickly
Warranty Services
Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.
2 Year Lenovo™ Onsite Support (Add-On)
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
How does it work?
Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place.
Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.
Onsite Service Level
Lenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality.
If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update.
The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.
Customer Benefits
- Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399
- At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
- Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
- Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
- Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days
- Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quickly
Warranty Services
Lenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.
