Quantum STEXF-SHFB-CG11 QXS-X24 12G EXP. NODE 24x1.2TB HDD Gold Support Plan - Zone 1 - لا إرجاع

Name: Quantum STEXF-SHFB-CG11 QXS-X24 12G EXP. NODE 24x1.2TB HDD Gold Support Plan - Zone 1
Brand: Quantum
SKU: STEXF-SHFB-CG11
Price: 2462.15 USD
Availability: InStock

Quantum STEXF-SHFB-CG11 QXS-X24 12G EXP. NODE 24x1.2TB HDD Gold Support Plan - Zone 1 - لا إرجاع

Quantum STEXF-SHFB-CG11

$2,462.15

التوفر: في المخزون .

ميزات مفتاح المنتج

StorageCare Gold Support Plan Zone 1
1-year service duration
24x7x4 Hour service response time
Online services, phone support, web knowledge base access
New releases update and online training
Parts replacement included
Exchange service type
Supports Quantum QXS-x24 12G Expansion Node, 28.8TB (24x1.2TB) HDD (SED/non-SED)
Reliable and timely support for your Quantum storage solution

$2,462.15

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This item: Quantum STEXF-SHFB-CG11 QXS-X24 12G EXP. NODE 24x1.2TB HD...

$2,462.15

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وصف

مواصفات التقنية

Quantum

STEXF-SHFB-CG11

Mission-Critical Premium Support

This support plan provides mission-critical support for fastest resolution, including 24x7 technical assistance and case resolution, priority onsite critical issue response, 24x7 delivery and installation of all replacement parts.

General Information
Manufacturer	Quantum Corporation
Manufacturer Part Number	STEXF-SHFB-CG11
Brand Name	Quantum
Service Name	StorageCare Gold Support Plan - Zone 1
Product Type	Service

Service Information
Service Main Type	Exchange
Service Characteristic	Parts
Service Description	24x7x4 Hour
Provided Support	Online Services,Phone Support,Web Knowledge Base Access,New Releases Update,Online Training,Parts Replacement
Service Response Time	4 Hour - Parts Replacement
Service Duration	1 Year
Product Supported	Quantum QXS-x24 12G Expansion Node, 28.8TB (24x1.2TB), HDD (SED/non-SED)

أسئلة وأجوبة

The Gold Support Plan provides 24x7x4 hour service response time, online and phone support, parts replacement, access to new releases, and online training.

The Quantum QXS-X24 12G Expansion Node comes with 24x1.2TB HDDs, providing a total storage capacity of 28.8TB.

Yes, you can upgrade your support plan to a higher level or extend the duration. Please contact Quantum customer support for more information.

Yes, the Quantum QXS-X24 12G Expansion Node supports both self-encrypting drives (SED) and non-self-encrypting drives (non-SED).

With the 24x7x4 hour service response time, you can expect to receive replacement parts within 4 hours of reporting the issue.

Yes, the Gold Support Plan provides access to online training resources to help you maximize the performance and capabilities of your Quantum QXS-X24 12G Expansion Node.

Yes, the Gold Support Plan can be renewed after the initial 1-year duration. Contact Quantum customer support for renewal options.

Yes, the Gold Support Plan includes online and phone support, where you can get assistance with configuring your Quantum QXS-X24 12G Expansion Node.

Yes, the Gold Support Plan provides access to new releases, ensuring that your Quantum QXS-X24 12G Expansion Node is up to date with the latest software enhancements and features.

The Gold Support Plan is specific to the Quantum QXS-X24 12G Expansion Node and cannot be transferred to another product. Contact Quantum customer support for support options for other products.

Yes, the Gold Support Plan provides access to a web knowledge base where you can find helpful articles, guides, and troubleshooting tips for your Quantum QXS-X24 12G Expansion Node.

The Gold Support Plan is available for a duration of 1 year. Contact Quantum customer support for information on other support plan options.

The Gold Support Plan primarily focuses on providing support for hardware and software issues. Data recovery services may not be included. Contact Quantum customer support for data recovery options.