Netgear ProSUPPORT OnCall 24x7 Technical Support - 3 Year Service Plan
Experience premium technical support with Netgear's ProSUPPORT OnCall 24x7 service plan, extending your initial 90-day support to a comprehensive 3-year coverage. This professional-grade support package ensures your Netgear Category S2 devices receive priority attention and expert assistance whenever you need it.
Comprehensive 24/7 Technical Support Features
- Round-the-clock technical support via phone, chat, and email
- Dedicated ProSUPPORT subscriber phone line for priority service
- Guaranteed response time under 4 hours
- High-priority escalation for faster issue resolution
- Proactive firmware update notifications
Professional Support Channels
Multiple Support Options:
Access expert technical assistance through:
- Phone Support - Direct line to technical experts
- Live Chat - Instant online assistance
- Email Support - Detailed technical guidance
Service Coverage Details
The ProSUPPORT OnCall service package (PMB0S32-10000S) is specifically designed for Netgear Category S2 products, providing:
- 3-year continuous technical support coverage
- Seamless extension of standard 90-day support
- Proactive system maintenance alerts
- Priority handling for technical challenges
Important Service Information
Please Note:
- Service contract is non-refundable once purchased
- Coverage begins immediately upon activation
- Exclusive to Netgear Category S2 products
- Includes firmware update notifications and guidance